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Total Rewards Analyst

Global Service Center- Costa Rica

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ID de Puesto R211405 Fecha de Publicación 08/22/2025

Resumen de la Empresa

Sysco conecta al mundo para compartir alimentos y cuidar unos de otros. Sysco lidera desde el corazón de la comida y el servicio para ofrecer los alimentos más frescos e ideas innovadoras a restaurantes, centros de salud, instituciones educativas, establecimientos de hospedaje y otros clientes que preparan comidas fuera del hogar. Nuestros clientes pueden contar con nosotros para entregar productos y soluciones precisas, ya que solo Sysco es el líder global que se encuentra en el centro de la innovación en suministro, entrega, cocina y más.

Acerca del role:

This role will play a key part in analyzing compensation data, assisting with benefits administration, conducting market research, and ensuring that our total rewards offerings are competitive, equitable, and aligned with organizational goals. The Total Rewards Analyst will work closely with HR and other business partners to provide data-driven insights, support compensation benchmarking, and ensure a seamless and effective experience for employees.

Position Summary

This role is responsible for the daily administration of health and welfare, retirement, and leave programs. The successful candidate will handle a wide range of benefits-related activities, including data accuracy, vendor coordination, compliance, and employee support. The ideal candidate will thrive in a fast-paced environment, demonstrate strong analytical skills, and bring prior experience with HR/payroll systems and benefits vendors.

Key Responsibilities

  • Administer health and welfare programs, including medical, dental, vision, life insurance, short- and long-term disability, HSA/FSA, and COBRA.

  • Ensure accuracy in data transmission to vendors for eligibility and enrollment.

  • Respond to routine and escalated benefits inquiries from employees regarding plan details, claims, and eligibility.

  • Conduct audits and manage benefit deductions across multiple plans to ensure accurate payroll funding and reconciliation.

  • Ensure compliance with applicable federal and state laws, including ERISA, ACA, COBRA, HIPAA, and FMLA.

  • Analyze and implement changes based on updated regulations and organizational requirements.

  • Collaborate with multiple vendors and internal teams to support efficient administration and issue resolution.

Technical Skills

  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).

  • Workday HCM and Payroll experience preferred.

  • Experience with vendor platforms such as Bswift, The Hartford, and/or Willis Towers Watson.

Regulatory Knowledge

  • Deep understanding of federal and state benefits regulations including ERISA, ACA, HIPAA, COBRA, and FMLA.

Certifications

Education

  • Bachelor’s Degree in Human Resources, Business Administration, or a related field — or equivalent relevant experience.

Experience

2+ years of experience

Physical Demands

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.

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Bandera Azul Award
BRC award

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