Alimenta tucrecimiento

Acerca del role:

The Senior Unclaimed Property Accounting Analyst serves as the Subject Matter Expert (SME) for Sysco's Unclaimed Property (UCP) program, leading the execution, governance, and continuous improvement of all UCP activities. This role is responsible for ensuring compliance with state unclaimed property laws and regulations, managing complex reporting and reconciliation activities, driving process improvements, and providing technical guidance to the UCP team and cross-functional stakeholders. The Senior Analyst acts as the primary escalation point for complex issues, partners closely with Global Accounting, Treasury, Internal Audit, Legal, and Business Units, and helps ensure timely, accurate, and compliant reporting while minimizing financial and regulatory risk.

Responsibilities:

Unclaimed Property Program Ownership

• Own the end-to-end Unclaimed Property process for assigned Sysco entities, ensuring timely execution, accuracy, compliance, and continuous improvement.
• Lead all aspects of the annual and ongoing Unclaimed Property reporting process, including due diligence activities, state reporting, payment processing, reconciliations, and regulatory compliance.
• Ensure compliance with all applicable state unclaimed property laws, filing requirements, and statutory deadlines.
• Monitor regulatory changes and proactively communicate business impacts and required process updates.
• Manage and maintain the Unclaimed Property system, ensuring data integrity and process accuracy.

Financial Reporting & Reconciliations

• Review and approve monthly and quarterly account reconciliations prepared by the Global Accounting team to ensure accurate financial reporting and minimize operational risk.
• Research and resolve complex reconciliation differences, outstanding items, and accounting discrepancies.
• Gather Unclaimed Property data across Sysco entities and ensure complete and accurate uploads into the Unclaimed Property system.
• Review journal entries and supporting documentation related to Unclaimed Property accounting activities.

Compliance & Reporting

• Coordinate and execute Due Diligence reporting activities in accordance with state-specific requirements.
• Prepare, validate, and submit accurate Unclaimed Property reports to state agencies within statutory deadlines.
• Establish and monitor payment requests resulting from Due Diligence responses and state reporting activities.
• Maintain supporting documentation to ensure audit readiness and regulatory compliance.
• Respond to state inquiries, compliance reviews, and audit requests while coordinating supporting documentation.

Operational Excellence & Continuous Improvement

• Identify opportunities to automate manual processes, eliminate recurring issues, reduce rework, and improve operational efficiency.
• Lead continuous improvement initiatives across the Unclaimed Property process.
• Develop, maintain, and enhance Standard Operating Procedures (SOPs), ensuring documentation remains current and aligned with regulatory requirements.
• Partner with upstream and downstream business partners to improve end-to-end processes and strengthen operational controls.
• Monitor operational metrics and recommend improvements to increase efficiency, quality, and compliance.

Stakeholder Partnership

• Serve as the primary point of contact for business partners regarding complex Unclaimed Property matters.
• Partner with Global Accounting, Treasury, Credit, Internal Audit, Legal, and Business Units to resolve issues and support compliance initiatives.
• Manage the Unclaimed Property shared mailbox and provide timely support to internal and external stakeholders.
• Collaborate with Global teams on transaction cleanup initiatives and process standardization efforts.

Leadership & Team Development

• Serve as the Subject Matter Expert (SME) for all Unclaimed Property processes and provide technical guidance to team members.
• Coach and mentor junior analysts, supporting onboarding, knowledge transfer, and ongoing development.
• Review work performed by other analysts to ensure quality, accuracy, and compliance with established procedures.
• Lead knowledge-sharing sessions and support cross-training initiatives to strengthen team capability and business continuity.
• Assist leadership with workload planning, prioritization, reporting, and special projects.
• Foster a culture of accountability, collaboration, continuous improvement, and customer service excellence.

Governance & Risk Management

• Ensure adherence to department KPIs, SLAs, internal controls, and audit requirements.
• Identify operational and compliance risks and recommend appropriate mitigation strategies.
• Support internal and external audit activities by preparing documentation, responding to inquiries, and implementing corrective actions when necessary.
• Maintain accurate documentation supporting all regulatory filings and financial activities.

Education/Experience:

• Bachelor's Degree in Accounting, Finance, Business Administration, or a related field.
• Minimum of 5 years of related work experience.
• Minimum of 3 years of experience supporting Unclaimed Property.
• Excellent communication skills in English (B2+ or higher) and ability to collaborate across functions and geographies.
• Experience leading process improvement initiatives and cross-functional projects.
• Experience reviewing financial reconciliations and supporting audit activities.
• Experience mentoring or coaching team members is preferred.
• Experience with Workday, Microsoft Excel, and Unclaimed Property systems such as Trintech is preferred.
• Experience with Power BI or other reporting tools is considered a plus.

Skills:

• Advanced analytical and problem-solving skills.
• Excellent attention to detail and organizational skills.
• Ability to independently research, interpret, and apply state regulatory requirements.
• Strong stakeholder management and relationship-building skills.
• Ability to influence cross-functional teams without direct authority.
• Demonstrated leadership and ownership of complex business processes.
• Ability to prioritize competing deadlines in a fast-paced environment.
• Strong reconciliation and financial analysis skills.
• Advanced Microsoft Excel proficiency (Pivot Tables, VLOOKUP, Power Query preferred).
• Continuous improvement mindset with the ability to identify opportunities to streamline processes.
• Ability to maintain confidentiality while exercising sound professional judgment.
• Strong customer service orientation and collaboration skills.

Benefits:

• This is a hybrid position based in Ultra Park II, Lagunilla (Heredia). On-site presence is required only when necessary, such as for meetings, trainings, or collaborative activities, in alignment with the company’s telework agreement, which currently requires employees to work on-site three (3) days per week)
• Private Medical Insurance
• Asociacion Solidarista
• Life Insurance
• Personal Day Off

Note: Only candidates with Costa Rican nationality or valid immigration status will be considered; applicants residing outside Costa Rica will not be considered, and relocation is not available