Feed YourGrowth

Description

The HRIS Sr Analyst, is a subject matter expert consulting with HR stakeholders on the global Workday Recruiting module. As a Senior HRIS analyst, you will be an integral part of our HR Service Delivery team, working with Sr Analysts, Team Leaders and managers to uphold governance processes, identify and document requirements, architect solutions, communicate with stakeholders, participate in system testing and drive completion of initiatives, making sure overall usability of the system and its downstream dependencies are reliable.

Responsibilities

• System Configuration and Maintenance: Configure and maintain Workday module,  Recruiting. Ensure system settings and configurations are optimized for performance and functionality.

• System Upgrades and Enhancements: Plan, test, and implement system upgrades and new functionalities Coordinate with IT and Workday support to address any technical issues or enhancements

• Documentation: Develop and maintain system documentation, processes and procedures

• Workflow Automation: Design and implement automated workflows and business processes within Workday to streamline HR operations and improve efficiency

• Troubleshooting and Issue Resolution: Identify, analyze, and resolve technical issues within the Workday system. Provide second-level support for complex problems that cannot be resolved by first-level support.

• Create and maintain an executable backlog of product requirements

• Execute business process testing alongside leading business partners/COEs through User Acceptance testing of new or delivered functionality

• Actively participate in sprint planning meetings, sprint reviews and retrospectives to drive team alignment on product vision and value delivery

• Assist with issue resolution

• Maintain knowledge on new functionality/features/capabilities of Workday Recruiting, market trends, and other industry products and technologies

• Partner with HRIS and HR Shared Services for impacts to system configuration, service center impacts and overall colleague experience

• Develop test scripts and execute E2E testing for assigned projects

• Serve as a subject matter expert on Workday Recruiting based upon functional areas or HRIS projects assigned providing continuous input on process improvement and elevated support

• Triage questions, issues and requests and respond in a timely manner

• Work on ad-hoc projects related to business processes, data, security, loading EIBs or other modules, as needed

HABILITIES:

The successful candidate will be discreet, high-energy, agile-minded, strategic, proactive, a direct communicator, and highly organized. In addition, the following standards will generally define the successful incumbent:

• Have an in-depth understanding of business processes related to specific areas of Workday, including understanding of end-to-end Workday integration points

• Proven track record of Workday requirements gathering and configuration management

• Ability to clearly and effectively present information to top management and key stakeholder groups

• Demonstrate an “agile-development” mindset with strong customer-focus & results-orientation

• Effective interpersonal, teamwork and collaboration skills

• Strong analytical and business problem solving skills

• Strong communication and documentation skills

• Flexibility to changing requirements/ demands

• Strength in both written and verbal communication in a multicultural environment with all levels of colleagues Experience with Workday reporting and dashboards preferred

• Willingness to work hard and take direction—but also creatively solve problems for which the answers aren’t always obvious

• Experience managing global initiatives and ability to navigate through ambiguity/re-prioritize as requirements and direction change

• Excellent written and verbal communication and presentation skills, with the ability to demonstrate executive presence

• Strong ability to identify opportunities for process improvement and proactively drive changes that create process efficiencies or improve user experience.

• Proven time management and prioritization skills to make efficient, logical decisions in a rapidly changing environment with competing priorities.

• Proven experience establishing strong working relationships with a wide range of stakeholders, utilizing clear and effective communication and documentation skills

EXPERIENCE:

• Associate’s degree in related discipline or an additional 2 years of relevant experience in lieu of degree.

• Excellent communication skills in English (B2+ or higher) and ability to collaborate across functions and geographies.

• 4+ years of relative Workday Recruiting business process configuration experience

• Self-motivated, organized and capable of proactively identifying, sourcing, and handling multiple projects to successful completion

• Strong computer skills: proficient with MS Outlook, Office, including Word, PowerPoint and Excel

• Strong troubleshooting skills and a proactive approach to identifying and resolving issues

• Experience working in a global company

Benefits:

• Hybrid position with on-site presence required based on business needs. (Site: Ultra park II Lagunilla, Heredia)

• Private Medical Insurance

• Asociacion Solidarista

• Life Insurance

• Personal Day Off

Note: Only candidates with Costa Rican nationality or valid immigration status will be considered; applicants residing outside Costa Rica will not be considered, and relocation is not available