Alimenta tucrecimiento

Acerca del role:

Responsibilities:

• Collaborates effectively with the agile team to configure package software when applicable.

• Supports the team in executing highly technical tasks according to the specific needs of stories during each iteration.

Ensures design and development standards are being followed to minimize rework; promotes only quality-tested code and does it regularly.

• Participates in the daily stand-ups, sprint reviews, and retrospectives to update progress, highlight and resolve impediments.

Completes required documentation to communicate required information to deployment, maintenance, service, and business teams.

• Provides production support and helps drive down technical debt.

• Trains others on asset management policies, procedures, and guidelines.

Develops customer relationships by listening and understanding the customer, anticipating, and providing solutions to customer needs, and prioritizing customer satisfaction.

• Develop documentation and provide training to users as appropriate.

• Define potential improvement changes to resolve errors, prevent the recurrence of problems or improve system maintainability and stability.

• Provide functional analysis for the domain/software related to Mergers & Acquisitions.

• Provide functional analysis for domain/software RFP process.

Provide SME around product(s) function and works with Product Owner and Business Partners to refine requirements/functionality.

Education

• Bachelor's degree in Computer Science, Information Technology, Information Systems / Management Information Systems or bachelor’s in Software Engineering

• 2-4 years of experience in Asset Management, preferably in Service Now

• Basic understanding of Scrum, Lean, XP, Kanban and other agile development techniques

• Basic knowledge of continuous integration / continuous delivery practices

Skills:

• Demonstrated “agile-development” mindset with strong customer-focus & results-orientation

• Effective interpersonal, teamwork and collaboration skills

• Strong analytical and business problem solving skills

• Strong communication and documentation skills

Benefits:

• Hybrid (3 days Office/Ultra park II Lagunilla, Heredia)
• Private Medical Insurance
• Asociacion Solidarista
• Life Insurance
• Personal Day Off

Note: Only candidates with Costa Rican nationality or valid immigration status will be considered; applicants residing outside Costa Rica will not be considered, and relocation is not available